Frequently Asked Questions (FAQ)
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What types of HR templates do you offer?
We offer ready-to-use, fully editable HR templates covering recruitment, onboarding, contracts, policies, performance management, disciplinary, grievance, and offboarding. All documents are aligned with UK employment law and best practices.
Can I customise the templates for my business?
Absolutely. Our templates are fully editable in Word format, allowing you to tailor them with your company name, logo, and specific terms.
How do I access the templates after purchase?
You’ll receive a download link instantly by email once your payment is confirmed. You can access the files immediately and start using them straight away.
Can I use the templates for multiple employees or roles?
Yes, once you purchase the templates, you can reuse them as often as needed within your business.
Do you offer one-off bundles or packages?
Yes. We currently offer one-time purchases of individual documents and themed bundles and the full HR library.
What if I need a document that’s not listed?
We can create it for you. Just send us your request, and we’ll provide a custom quote based on your needs.
Are your templates suitable for small businesses or startups?
Absolutely. Our resources are built for startups, SMEs, and growing teams who need professional HR support without hiring an in-house team.
Do you offer template customisation if I want help?
Yes. If you'd prefer us to personalise the templates for your business (e.g. add your logo, company name, or tweak the wording), we offer a customisation service after purchase. Just contact us and we’ll give you a quote.
What happens after I purchase?
You’ll receive your templates via email instantly in an editable format. You’ll also get 7 days of email support in case you have any questions or need help using the templates.
How can I contact you?
You can reach us at enquiries@eliv8hr.co.uk or through the “Contact Us” form on our website. Our team typically responds within 24–48 hours.